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Terms of Service

Please read these terms of service carefully before using our services.

Last Updated: January 1, 2025

  1. Scope of Application
  2. Registration, Contract Formation
  3. Services
  4. Obligations
  5. Payment for Services
  6. Contract Duration, Termination
  7. Warranty and Liability
  8. Data Protection
  9. Alternative Dispute Resolution
  10. Final Provisions

1. Scope of Application

1.1 OpsAgent UG, Clausewitzstr. 21, 42389 Wuppertal, registered with Amtsgericht Wuppertal under HRB 28725, represented by the managing directors Pascal Kremp – hereinafter "OpsAgent" –, is the operator of the OpsAgent platform (hereinafter "Platform"). OpsAgent provides HubSpot apps and integrations for businesses. The following general terms of use apply to the use of the Platform and its services.

1.2 Deviating terms and conditions of the user shall not become part of the contract, even if OpsAgent does not expressly object to them in individual cases.

2. Registration, Contract Formation

2.1 Registration is required to access all functions of the Platform. To do so, the user fills out the provided form and agrees to the applicable terms of use and the privacy policy. Upon registration, a contract for the use of the Platform is established with OpsAgent.

2.2 The conclusion of a user contract may result in payment obligations for the user depending on the selected plan and apps. Users will be clearly informed of any costs before they arise.

3. Services

3.1 OpsAgent provides a marketplace for HubSpot apps and integrations. Users can browse, install, and use various apps designed to enhance their HubSpot experience.

3.2 Available features vary by subscription plan. Some basic features may be free, while advanced features require a paid subscription. OpsAgent reserves the right to modify available features and pricing at any time with reasonable notice.

3.3 OpsAgent strives to maintain high availability but does not guarantee uninterrupted service. Scheduled maintenance will be announced in advance when possible.

4. Obligations

4.1 In the event of disruptions in the use of the Platform, the user shall immediately inform OpsAgent of these disruptions.

4.2 The user shall inform OpsAgent in a timely manner of changes to their contact details at least in text form (email).

4.3 The user is responsible for maintaining the security of their account credentials and for all activities that occur under their account.

4.4 The user agrees not to use the Platform for any illegal purposes or in violation of HubSpot's terms of service.

5. Payment for Services

5.1 Payment for paid services will be processed through the provided payment methods. Users will be clearly informed of all costs before any paid features are activated.

5.2 Subscriptions are billed according to the selected plan (monthly or annually). Payment is due at the beginning of each billing period.

5.3 OpsAgent reserves the right to change pricing with at least 30 days' notice to existing subscribers.

6. Contract Duration, Termination

6.1 This contract can be terminated at any time with effect at the end of the current billing period.

6.2 This does not affect the right of the parties to terminate the contractual relationship through extraordinary termination for good cause. For OpsAgent, good cause exists if the user persistently violates their obligations.

6.3 Termination by OpsAgent is considered legally valid if a corresponding notification is sent to the email address provided by the user.

7. Warranty and Liability

7.1 OpsAgent is only liable for contract-typical, reasonably foreseeable damages. This limitation of liability does not apply to damages resulting from injury to life, body, and health, or in cases of intent and gross negligence.

7.2 OpsAgent is not responsible for the availability or functionality of third-party services, including HubSpot, that the Platform integrates with.

7.3 OpsAgent strives to offer uninterrupted operation of the Platform. Complete, seamless availability of the Platform is technically not feasible.

8. Data Protection

8.1 Data protection is governed by the privacy policy of OpsAgent, which can be accessed here.

9. Alternative Dispute Resolution

9.1 The European Commission provides a platform for online dispute resolution at https://ec.europa.eu/consumers/odr/. OpsAgent is not obligated to participate in dispute resolution proceedings before a consumer arbitration board.

10. Final Provisions

10.1 This contract remains binding in its remaining parts even if individual points are legally invalid. The statutory provisions shall take effect in place of the invalid points.

10.2 Amendments and supplements to the contract require written form.

10.3 In all disputes, the lawsuit must be filed with the court responsible for the registered office of OpsAgent, whereby mandatory provisions remain unaffected.

10.4 OpsAgent will inform the user of changes to these conditions in advance at least in text form. If the user does not object to the change within at least 4 weeks of notification, this shall be deemed consent to the change.

Status: January 1, 2025 - Version 1.0