Deleting Your Account

You can permanently delete your OpsAgent organization from the account settings. This is an irreversible action that removes all data associated with your organization.

What Gets Deleted

When you delete your organization, the following data is permanently removed:

• The organization itself and all its settings
• All installed apps and their configurations
• All connected HubSpot portal connections
• All team member associations (members are removed from the organization)
• Usage history and audit logs

Team members' individual OpsAgent accounts are not deleted — they retain their personal accounts and can join or create other organizations.

Blocking Conditions

Your account cannot be deleted if any of the following conditions exist:

• Unbilled usage — You have action executions in the current billing period that haven't been invoiced yet. Wait for the billing cycle to complete or contact support.
• Outstanding invoices — You have unpaid invoices. These must be settled before the account can be deleted.

The delete button will be disabled and the specific reasons will be displayed on the account settings page.

How to Delete Your Account

1. Go to Settings > Organization
2. Scroll to the Delete Account section at the bottom
3. Click Delete Account
4. Read the confirmation dialog carefully — it lists everything that will be deleted
5. Click Yes, delete account to confirm

Important Notes

• This action cannot be undone. Once deleted, your organization and all associated data are permanently removed.
• Make sure to remove or update any HubSpot workflows that use OpsAgent workflow actions before deleting. Otherwise, those workflow steps will fail.
• Only users with the Admin role and the can_delete_organization permission can delete the organization.
• If you just want to remove a specific app or portal connection, you can do so individually without deleting the entire organization.